This area of investigation was directed toward assessing the capability of the Utility Units to successfully implement and maintain their Asset Integrity Management Program. Table 3-19 lists the issues addressed and the resultant findings.
STAFF COMPETENCY ISSUES | PLANT INTEGRAL MANAGEMENT
|What procedures are in place to assess the competence of staff involved in delivering the Asset Management strategy?||Information not available.|
|Is retention of maintenance personnel an issue and causing problems?||Yes. Many senior personnel with years of practical plant experience are leaving. While Saudi Aramco is able to hire more junior personnel, hiring experienced personnel to replace experienced personnel that are retiring is an issue at Safaniya.|
|Are training programs provided for key staff involved in Asset Management Services?||Yes as time, budget, and workload permit.|
|Who controls the training content and the frequency of training for maintenance personnel?||Training content is provided by the Saudi Aramco corporate training organization|
|Is training (refresher, vendor, OJT, job specific) adequate or should there be more or should it be more frequent?||The amount and range of training available is adequate. However, as indicated above, the opportunity to provide training is limited by time, budget, and workload.|
|Is continuous training for electrical technicians available and implemented?||No, the personnel rely on the field experience. Workshop training is not available.|
|Which internal staff positions support delivery of the Asset Management Services?||Unit Engineer, Reliability Group, Maintenance, Engineering, and Technical Support organizations and the Inspection organization.|
|How long have the internal staff supporting Asset
Management tasks been in post?
|Varies from more than 15 years’ experience to less than a year.|
|Is there evidence of awareness of an “asset management approach” at all levels within the organization?||Yes, from the perspective that all personnel within the Utility Units want to achieve maximum performance safely. There is an awareness of an asset management approach at the senior management levels.|
|Does the organization have any difficulty in recruiting staff for positions in the maintenance management organization?||Acquiring experience maintenance people is a problem. There is an experience gap between the senior techs and the young limited experience techs.|
|Who controls the training content and the frequency of training for maintenance personnel?||The training content is determined by the organization providing the training (e.g., Saudi Aramco corporate training organization. The frequency is determined by supervisory and management personnel based on time, budget, and workload requirements|
The key finding from the Staff Competency area is summarized as follows:
• Retention of maintenance and engineering personnel is an issue and causing problems.
Many senior personnel with years of practical plant experience are leaving. While Saudi Aramco is able to hire more junior personnel, hiring experienced personnel to replace experienced personnel that are retiring is an issue.
Recommendation: While the assessment team is cognizant of the barriers to identifying, hiring, and retaining qualified, experience personnel, efforts to obtain such personnel, especially for key equipment experts, should be re-emphasized as a top priority.